Where Brand Voice Meets Research Driven Content Design

Narvar

Developed a content design system for Narvar that streamlined production and strengthened collaboration with Marketing. Showcasing the brand’s expertise backed by research and insights from billions of user interactions.

The Opportunity

As a pioneer in the post-purchase space, Narvar identified gaps in the ecommerce journey that others overlooked. Surfacing meaningful user behaviors and trends. Showcasing these insights to retail leaders through reports, eBooks, and guides helped demonstrate the value of Narvar’s product suite, driving both conversion and brand authority.

My Role

  • Creative Direction

  • Brand Strategy

  • Design

  • Copywriting

  • Project Management

Supporting Team

  • Stephanie Cafasso, Sr. Designer

  • John Francis, Designer

Build vs. Buy eBook

How to choose the right post-purchase experience software for your business.

State of Returns Report

Revolutionizing Returns:
The Reverse Checkout Advantage

The Ultimate Guide to
Retail Returns Software

What you want to know. What you need to know. What you should know.